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Technical Specifications
  • No, but your Porcegal will be happy to refer you to a list of independent Pro network partners and local trade products are available within our warehouses. However, product quantities may vary by product location. Remaining inventory is typically available through our distribution centres within 7-10 days time. We also offer expedited shipping options.

     

    • Order Status 

    • Problem with an Order

    • Guarantees

     

    Porcegal offers a 25 year system warranty for projects completed in accordance with the tile council of North America (TCNA) standards and using only Tile Shop products for preparation, installation and maintenance. No product warranties, expressed or implied, are offered for purchases installed using Tile Shop products in part. 

Installation & Maintenance
  • No, but your Porcegal will be happy to refer you to a list of independent Pro network partners and local trade professionals who can assist you with your tile installation.

     

    However, Porcegal does not guarantee these installations or the accuracy of any information provided by the installers and accepts no responsibility for the quality of timeliness of the installation or any in accuracies or omissions in the information provided. In no event may Porcegal be held liable for any Incidental or consequential damages for any installation or information concerning installation.

     

    How do I prevent tile from breaking durning transit? 

    For best, speak with your sales representative for specific instructions about your order.

Sample & Purchasing
  • No, but your Porcegal will be happy to refer you to a list of independent Pro network partners and local trade products are available within our warehouses. However, product quantities may vary by product location. Remaining inventory is typically available through our distribution centres within 7-10 days time. We also offer expedited shipping options.

     

    • Order Status 

    • Problem with an Order

    • Guarantees

     

    Porcegal offers a 25 year system warranty for projects completed in accordance with the tile council of North America (TCNA) standards and using only Tile Shop products for preparation, installation and maintenance. No product warranties, expressed or implied, are offered for purchases installed using Tile Shop products in part. 

  • No, you will have to check our “ Where to Find” section in our website to locate one of our select Porcegal retailer nearest you.

Most Commoned Questions 
  • Change the text and add your own content, including any information that is relevant to share.

  • We collaborate with trusted manufacturers to source high-quality, on-trend tiles. Each product is carefully selected based on durability, design, and market demand.

  • Our warehouse team ensures all products are well-stocked, organized, and ready for fast fulfilment. We maintain real-time inventory tracking to avoid delays.

  • Clients can easily place orders through our sales team or online portal. We offer personalized support to ensure product compatibility, availability, and accurate fulfilment.

  • Before shipping, each order is inspected for quality, accuracy, and packaging. We ensure that only premium products leave our facility.

  • We coordinate reliable and timely delivery through trusted carriers or in-house logistics. Our goal is fast, safe, and efficient transportation—whether local or nationwide.

  • We stay connected after delivery. satisfaction and long-term success are our priorities. 

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FAQ

Our Experts Share Their Tile Knowledge

When it comes to purchasing tile, many questions arise. To help with your tile selection process we've provided answers to some of the most common tile questions for distributors.

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